思科(kē)宣布Webex重要(yào)創新，打造₹<↔智能(néng)與無縫協作(zuò)，引領未來(lái)混合δ§式工(gōng)作(zuò)體(tǐ)驗
December 10, 2020, Beijingγ×←∑ - Recently, Cisco announced an ₩✘important innovation in Webex to help c• ompanies achieve seamles×&'s collaboration and i ∑₹mprove the experience∞★↓ of employees and customers.>₽
Cisco Webex has a rich history♦α of helping employees inπ&novate and stay productive. SincΩ÷€e the outbreak of the epidemic, Cis↔↑♣co Webex has become an indispens¶ >•able communication platform. Iφ♦t not only supports the sustaine×★¶d and stable development of enterpr<≠δises, but also supports the governm∞→ ent's remote leadership wo λ₩rk, helps doctors safely diagnose and t∏↓ reat patients, and assists educatπ ors and students in coσ₩mpleting remote teach♣$∞¥ing.
The release of t¶↓∞←hese innovations conforms to th↓✔✔"e general trend of the post-epiγ✔ demic era: companies all over the worlδφ↕d are preparing for a “hyα÷¶≤brid” future work m$↔±odel, which means that employees switc★±&↔h between office work and remote€¶ work more frequently. Cis co has developed a clear blueprint >α₹for this, aiming to ↑≈€use technology to help custom'×"∏ers achieve future re ↑↓adiness and create a more inclusive × ✘world for all. These innovations ≤ ±include:
The new Cisco Web¶ Ωex
The new Cisco Webex launc$∑♣hed this time provid &γes a single safe spac>∑←♠e for maintaining connections ÷®§and completing tasks: making calls, me♦©etings, and messagin✔"★g can all be implemented in↑∞ the same application. The more than≤≠ 50 innovations announc↕↔ε×ed this time cover three area☆→×s: seamless collaboration, intel₩φ≈ligent hybrid work experience, and int€÷elligent customer experience, all of w⧮hich are built on Cisco'®≠ε ;s reliable security and pri®vacy protection. The new fea¥≥tures currently available includ≥ ←e:
♦ Noise cancellation and voicλ"★•e enhancement
♦ Transcript and subtitle dis←♣∞play
♦ Priorities and acti₹★¶on items
♦ Enhanced vid≈®₽eo layout and Cisco WσλΩebex Huddle (one click fo÷≥r spontaneous meetings)
♦ Incorporate new informat$±ion and call functions that support a ≠rtificial intelligence to help÷✘α♣ you focus on the more important thingsβ₹
♦ New analysis capabilities (in☆βsights and analysis powered¥₩☆ by Cisco Webex Graph) pr≠&αovide highly personalized insights "≠and actionable recommendatΩ♣×♠ions to individuals, teΩσ→∞ams, and organizations.
Cisco also announc★£♠ed real-time translation in βφ∑9 different languages, in♥✔cluding simplified C₹•hinese, including gestur∑πe control using body ×motion recognition and immersive sha≠∏ring capabilities. These f✔✘"λeatures will be launched in™" the next few months.
New Webex device
A series of new devices,α€ as well as Cisco's other smart pro♠↔duct portfolio, will provide$∏< you with a seamless, "<≠←smart experience, whether you are at home or in the off'σice. These include:
♦ Cisco Webex Desk Camera: Equ"•ipped with smart features, ✔ε→♠such as facial recognition an₹σ§d occupancy indicators, Cisco Webex D✔★esk Camera is very suitable for homes o ↑÷r offices. You can now mute ↔>•or unmute the microph÷βΩ$one with a simple gesture. •<This feature is the firstש in the industry and★₽ cannot be done with o®♠ ther USB cameras.
♦ Preview-Cisco Web✘±βex Desk Hub: As many companies reconsid γ±er and reconfigure their office space©↔♣, returning to the office may mean m®Ωore desk rotation. The new Cisco ✘§→₽Webex Desk Hub makes it easy ∞↑'§to make any available desktop you÷₩₽r personal space. These new devices are•₹" powerful enough to not on ₽ly enable high-quality video conferenci×ng and mobile phone calls, but also alσ¥£low you to connect to all your π$≈αtrusted devices, such as your cam£βeras, headsets, monitors, laptops and ∑₩mobile devices. The product i☆÷←∑s very smart, provides a consistent e ×≈xperience, and can compl $€ete tasks easily. In ↔¶©↕addition, Cisco Webex Desk Hub al ↓≤lows you to reserve a desktop >✔★through a laptop, door card ✘✔↓πor mobile phone to verify your id←Ω entity. Cisco Webex Desk Hub™₩∑ is not the simple devicγβe you know for sharing des λ ¥ks; it is built for a tr↕< uly new way of working.
♦ Preview-Cisco Webe±x Desk: Like Webex Desk Pro, §φCisco Webex Desk allows you to ×÷use slides or videos as a background to≤®♠ attract audiences. We call this an &q•®uot;immersive presenter©±×." Whether you are at h★σ<ome or in the office, it can su•φpport you to connect meetings, co-creat∏λe and maintain efficient work, ε≤π$etc., so as to optimize βδyour office experience. It integrate≈¶s many intelligent funε£ctions, such as noise caα±↓₽ncellation, virtual backgrou✔↑↕§nd and facial recognition, at a very§≥ competitive price. It can Ωε ✘be used as the main display, and c§♥an also be used to connect to any c☆>onference service. The product is eδ₹quipped with high-quality cameras, mic×®®₹rophones and speakers, it is☆>§ very simple to install, without IT or®♣ technical knowledge, you can get up ₩☆∏&and running in a few minutes.
Cisco Webex Application Center a≈×nd Ecosystem
Cisco Webex Application Cent∏☆♣"er makes it easy for use↑Ωrs to find and use integ÷¥σrated functions in the Cisco Webex mess♥ β↑age space. Soon users ¥will be able to experienc£♥e the same functions in Cisco Webex me←↓etings. Users will be able to easi±€®ly add and collaborate >★$&with third-party applications × ♦in Cisco Webex meetings, β&and then save their work for futu$∑↕✘re follow-up. It is also very usefulβα for IT managers who wish to intδα₩↓egrate locally across the compa€↕γπny. This new Webex Ap≤π★•plication Center contains a number of pπ$♠re-integrated applications, includ∞&∞≈ing Box, Dropbox, Salesforce, ServiceNo↔←w, MIRO, Mural, etc.
The new function α∞π¥of the contact center: to promote ♥<the intelligent customer experience
The new Cisco W>✘♥ebex contact center provides powe©★rful new features for ente>γφ↑rprises, customers a€≠nd agents. Now, businεΩesses of all sizes (even the sma£₹llest contact centers) can be as €☆± robust as a cloud con±≈→&tact center with thousands of ≈₩≥agents in one day.
Jeetu Patel, Cisco’s♣βα senior vice president and gener ↓&al manager of the Security and Appε→lications Division, said: &ldquo↔&;Cisco is committed ↑' to promoting an inclusive futu€♣↓αre, and collaboration techn↓×ology plays a key role in balan☆ ♣cing the competitive environment, ÷δso that everyone, regardless of geφ₩ographic location, languaβ≥★ge And personality t✘≈ypes can participate in$∏∞ the global economy. This is why we ne₩λ€ed to provide a Ciscoα&α Webex experience that is 10 time•$≠s more optimized than face-to☆α✔₽-face communication, and we also δ₽₹≥need to increase the experie¥₩π↓nce of face-to-face communicat$ion by 10 times. Cisco Webex h₩'elps people achieve →this In order to tra&γλnsform to a hybrid office m↕≤♥→odel, it reduces the↔€< restrictions on the geograΩδ↑ phic location of person€∏nel when recruiting, opens™↓≥≤ up the global economy, and gives p♣₩ eople more opportunities. Our t☆♥eam is passionate abα out this vision and pours this "ε↓enthusiasm into every creat✔££ion we create A product, every line ×π∑of code we write, and every new featu$'≥re we design."
This article iεπ✔☆s reprinted to Cisco's official>÷♥ website, the original link:
2020年(nián)12月(yuè)10日(rì) £，北(běi)京—&mdashφ↑↕;近(jìn)日(rì)，思科(kē)宣布Webex重要✔≈φ≠(yào)創新，幫助企業(yè)實現(xiàn)無縫協作β$(zuò)，并改進員(yuán)工(gōng)和(héα✘$)客戶使用(yòng)體(tǐ)驗。
思科(kē)Webex在幫助員(yuán)工(✘₩gōng)創新和(hé)保持高(gāo)效生(sε¥hēng)産力方面擁有(yǒu)豐富的(d↓∑↕<e)曆史。自(zì)疫情爆發以來(lái)，思科≤∑(kē)Webex已成為(wèi)一(yī)¶β↕個(gè)不(bù)可(kě)或缺的(de)溝通(tōng)平台，它不(•bù)僅支持企業(yè)持續穩定發展，還(h€> ái)支持政府進行(xíng)遠(yuǎnγ)程領導工(gōng)作(zuò)，幫助醫(≥₽™σyī)生(shēng)安全診治患者，協助教育工(gōng)作(zuò)者與α®≥學生(shēng)完成遠(yuǎn)程教學。
這(zhè)些(xiē)創新成果的(de)發布，順應了(δα•le)後疫情時(shí)代的(de)大(dà)α£勢所趨：世界各地(dì)的(de)公司都(dōu)在為(wèi) &ldquo¶♥$;混合型”未來(lái)工(gōng)作±♣α(zuò)模式做(zuò)準備，也(yě)就<₹↓→(jiù)是(shì)說(shuō)，員(yuán)工(gōng)在辦公室工✘π(gōng)作(zuò)和(hé)遠(yuǎn)程辦公之¶↓π間(jiān)更加頻(pín)繁地(dì)轉換。思科(kē)為(wèi)此制(≥✔¥zhì)定了(le)清晰的(de)藍(lán)圖，旨在利用(y✘•₽òng)技(jì)術(shù)幫助客戶實現(xiàn)π≠£未來(lái)就(jiù)緒，為(wèi)所有(yǒu)人(rén)創造一(y₩₽$₽ī)個(gè)更加包容的(de)世界。這(zhè)些(xiē)創新包括：
全新的(de)思科(kē)We ™bex
本次推出的(de)全新思科(kē)Webex，為(wèi)保¥€≤•持連接和(hé)任務完成提供了(le)一(yī)個(g ★'è)單一(yī)的(de)安全空(kōng)間(jiā₹™ n)：打電(diàn)話(huà)、開(kāi)≤ 會(huì)和(hé)發消息都(dōu)可(kě)以在同÷✔ε一(yī)個(gè)應用(yòng)程序中實現(∞♣•xiàn)。這(zhè)次宣布的(de)超過50項創新涵 α蓋三個(gè)領域：無縫協作(zuò)、智能(néng)混合式工(gōng)作'Ω×(zuò)體(tǐ)驗和(hé)智能(né"↓ng)客戶體(tǐ)驗，這(zhè)一(♠εΩyī)切都(dōu)構建于思科(kē)可(kě)靠的(de)安全和(hé)✘Ω±×隐私保護基礎之上(shàng)。目前可(kě)用(yòng↕π)的(de)新功能(néng)包括：
♦ 噪音(yīn)消除和(hé)語音(yīn)增強§ ↕
♦ 文(wén)字記錄和(hé)字幕顯示
♦ 重點和(hé)行(xíng)動項目
♦ 增強的(de)視(shì)頻(pín)布局和(hé)思科γ¥(kē)Webex Huddle(單擊一(yī)次即可(kě €)進行(xíng)自(zì)發會(huì)議(yì))
♦ 融入支持人(rén)工(gōng)智能(néng)的(d≤£e)全新信息和(hé)通(tōng)話(huà)功能(nén∏↑↔g)，幫助您專注于更重要(yào)的(de ★↑)事(shì)情
♦ 新的(de)分(fēn)析功能(néng)（由思科(kē)Webe≠®≥x Graph提供支持的(de)洞察分(fē σn)析）向個(gè)人(rén)、團隊和(hé)組織提供高(gāo)度個(g∑ è)性化(huà)的(de)見(jiàn)解和(hé)可(kě)操作≤πσ₽(zuò)的(de)建議(yì)。
思科(kē)還(hái)宣π↔§布了(le)包括簡體(tǐ)中文(wén)在內(nèi)的(de)π<9種不(bù)同語言的(de)實時(shí)翻譯，包括利用(yòng)肢®π↑體(tǐ)動作(zuò)識别手勢控制(zhì ✘¶)和(hé)沉浸式分(fēn)享功能(néng)。這(zh↕↓è)些(xiē)功能(néng)将在未來(lái)幾個(×¥gè)月(yuè)內(nèi)推出。
新Webex設備
一(yī)系列新的(de)設φ≤¥<備，以及思科(kē)其他(tā)智能(néng)産品組合，将為(w♥✘Ω èi)您提供無縫、智能(néng)的(de)體( φ÷₽tǐ)驗，無論您是(shì)在家(jiā)©∏♠還(hái)是(shì)在辦公室。其中包括：
♦ 思科(kē)Webex Desk Camera" ：配備智能(néng)功能(néng)，如(γ★rú)面部識别和(hé)占用(yòng)率指标，思科(kē)Webex Desk Camera 非常适合家(jiā)庭或辦公室。您現(xiàn÷← )在可(kě)以通(tōng)過一(yī ✘)個(gè)簡單的(de)手勢将麥克風(fēng)靜(jìng)音←→>(yīn)或取消靜(jìng)音(yīn)，這(z←≤✔∑hè)項功能(néng)是(shì)業(yè)界首創"≈←的(de)，其他(tā)USB攝像頭還(hái)無法做(zuò)到(dào)♠¶✘。
♦ 預覽-思科(kē)Webex Desk Hub：随著(zhe)許多(duō)公司重新考慮和(hé)重新配置≠¥他(tā)們的(de)辦公場(chǎng)所，回到(dào)辦公室可(kě)♠<β能(néng)意味著(zhe)更多(duō)的(de)辦公桌輪用¶↓©(yòng)制(zhì)。新的(de)思科(kē)Webex Des>✘k Hub，可(kě)以輕松地(dì)讓任何可(≥♣kě)用(yòng)桌面成為(wèi)您€£'的(de)個(gè)人(rén)空(kōng)間(jiān)。這(zhè)些(§ γxiē)新設備功能(néng)強大(dà)᮶♠，不(bù)僅能(néng)夠實現(xiàn)高(gāo)質量的₽ελ(de)視(shì)頻(pín)會(huì)議(yì)和(hé)手機(jī)通≤'(tōng)話(huà)，同時(shí)允許您 ≠連接所有(yǒu)您信任的(de)設備，如(rú)您的(de)相♣$≠&(xiàng)機(jī)、耳機(jī)、顯示器(qì)、筆(bǐΩ<Ω)記本電(diàn)腦(nǎo)和(hé)移動設備。該産品非常β©★智能(néng)，提供一(yī)緻性使用(yòng)體"©(tǐ)驗，能(néng)夠輕松地(dì)完成任務。此外(wài)，思科ε•>(kē)Webex Desk Hub支持您通(tōng)過筆(bǐ)記本電'♦σ₽(diàn)腦(nǎo)、門(mén)卡或手機(jī)預定桌面，以驗證您的®§λ₹(de)身(shēn)份。思科(kē)Webex Desk Hu¥>b不(bù)是(shì)您所熟知(zhī)的(de)用(yò☆ ∞ng)于共享辦公桌的(de)簡單設備；它是(shì)為(wèi)真正₹↕∞全新的(de)工(gōng)作(zuò)方式而構建的(de)。
♦ 預覽-思科(kē)Webex Desk：如(rú)同Webex Desk Pro一(yī)樣§±，思科(kē)Webex Desk允許您使用(yòng)幻燈片或視(shì)頻(pín)作(z ±α↕uò)為(wèi)背景來(lái)吸引觀衆，我們稱之為(wèi)®♦♥★“沉浸式的(de)演示者”。無論您在家(jiā )還(hái)是(shì)在辦公室，它都(dōu)能(néng)支持您實≠§£↕現(xiàn)連接會(huì)議(yì)、共同創建和×γ(hé)保持高(gāo)效工(gōng)作(zuò)等，從(λ←cóng)而優化(huà)您的(de)辦公體(t>∞ǐ)驗。它集許多(duō)智能(néng)化(huà)功能( ≠≈✔néng)于一(yī)體(tǐ)，如(rú)α∏噪音(yīn)消除、虛拟背景和(hé)面部♥≈§識别，價格極具競争力。它既可(kě)以作(zuò)為(♠♦wèi)主顯示器(qì)使用(yòng)，也(yě)可(∞☆♦♥kě)以用(yòng)于連接任何會(huì)議¶≈(yì)服務。該産品配備了(le)高(gāo)品質的(de)攝像頭、麥✔ α←克風(fēng)和(hé)揚聲器(qì)≠→&，安裝起來(lái)非常簡單，無需IT或技(jì)術(shù)知(zhī)→α₹識，您可(kě)以在幾分(fēn)鐘(zhōng)內π↓ (nèi)啓動并運行(xíng)。
思科(kē)Webex 應用(yòn™αg)中心和(hé)生(shēng)态系統
思科(kē)Webex 應用(yòn≤αΩg)中心方便用(yòng)戶在思科(kē)Webex消息空(kōng)間(jiσ •ān)中輕松地(dì)查找并使用(yòng)集成功能(néng)，不(bù)&↔久用(yòng)戶将能(néng)夠在思科(kē)W≥₩♠ ebex會(huì)議(yì)上(shàng)體(tǐ)驗相(x→÷≈iàng)同功能(néng)。用(yòng)戶将能≈σ©&(néng)夠在思科(kē)Webex會(huì)議(yìΩ♣★§)中輕松地(dì)添加第三方應用(yòng)程序，并與其協作(↔✔•zuò)，然後保存工(gōng)作(zuò)以★≤備日(rì)後跟進。對(duì)于那(nà)些(♠'∏xiē)希望在全公司範圍內(nèi)進行(xíng)"✔本地(dì)集成的(de)IT經理(lǐ)來(lái)說(shuō)，它也₹σ(yě)非常有(yǒu)用(yòng)。本次全新的(de)W$₹ebex 應用(yòng)中心包含了(le₽₩)多(duō)個(gè)預集成應用(yòng)₽φ♥ε，包括Box、Dropbox、Salesforce±÷¥、ServiceNow、MIRO、Mural等。
聯絡中心的(de)新功能(néng)：推動智能(néng)客戶體∑(tǐ)驗
新的(de)思科(kē)Webex聯絡中心為(wèi)企業(yè)、客戶和(hé)代理(lǐ)♥'σδ提供了(le)強大(dà)的(de)新功能(néng)。現(xiàn₩∑)在，各種規模的(de)企業(yè)（即使是(shì)小(xiǎo)的<≠(de)聯絡中心）都(dōu)可(kě)以在α≥一(yī)天內(nèi)具備與有(yǒu)數(s≥✘αhù)千代理(lǐ)的(de)雲聯系中心一(yī)樣的(δφφde)穩健性。
思科(kē)高(gāo)級↑∏∑™副總裁兼安全與應用(yòng)部門(mén)總經理(lǐ)Jeetu↑∏ Patel表示：“思科(kē)緻力于推動一(yī)個(gè)包容性的(de)未來(lái)，而協作(zuò)技(jì)術(shù)在平衡競争環境方面起著(zhe)關↑₩$'鍵作(zuò)用(yòng)，從(cóng)而讓每個(gè)人(rén)∑>≤✘，不(bù)論其地(dì)理(lǐ)位置、語言♥≥↓和(hé)性格類型，都(dōu)能(nén✘→₩σg)夠參與到(dào)全球經濟中來(lái)。×£₽這(zhè)就(jiù)是(shì)為(wèi)什(shén)麽我們要(yà♠§o)提供比面對(duì)面交流還(hái)要(yào)&♠π<優化(huà)10倍的(de)思科(kē)Webex體(♦∞×αtǐ)驗，同時(shí)我們也(yě)要(y₩αγ↓ào)讓面對(duì)面交流的(de)體(tǐ)驗提高(gāo)10倍。思科(¶¥>kē)Webex幫助人(rén)們實現(xiàn)了(le≠★Ωα)向混合型辦公模式的(de)轉變，減少(shǎo)了(l≈©e)招聘時(shí)對(duì)人(rén)員(yuá₩<n)地(dì)理(lǐ)位置的(de)限制(zhì)，開(kāi)放↓¶✘(fàng)了(le)全球經濟，賦予人(r™>π"én)們更多(duō)的(de)機(jī)會(huì)。我們團隊對'×♦(duì)此願景充滿熱(rè)情，并将此≤♦€®熱(rè)情傾注到(dào)我們創造的(de)每一(yī)個(∑≈gè)産品，我們編寫的(de)每一(yī)行(xíng)代碼，以及我們設計(δ•©jì)的(de)每個(gè)新功能(néng)裡(l☆£Ω♦ǐ)。”
本文(wén)轉載至思科(kē)官網，原文(wén)鏈接：
思科(kē)“Cisco Designed 中小±®π>(xiǎo)企業(yè)商務優選”解決方案
